Sontronic

Authorized Service Center Sontronic has been established in 1992. We are specializing in repair services for audio / video /photo equipment, home entertainment systems and computer monitors. Our highly professional, technical ability has been well recognized by Sony as well as other countries. In the matter of fact we have been honored with many awords for our achievements and stadards. We are authorized service center for Sony, Panasonic, Aiwa, Loewe and ViewSonic, but because of our broad Audio and Video experience are also able to offer services for other brands as well.
We provide both warranty and non-warranty services for mentioned brands. Having customer in mind all our non-warranty repairs are backed up by our own one year labor warranty.

Services

We have nearly 20 years extensive experience in the Audio/Video/Photo filed which combined with professional approach (which has been fully recognized by Sony) assures that services you receive are the best in its class. ACS Sontronic is perceived by Sony as the one of the best operating Regional Authorize Service Centers in our part of Europe. We always try to find the answers to any enquires you may have. Our friendly stuff continuously trained in all aspects of consumers’ electronics is always willing to offer you a help. Our technicians can easily repair any problem or malfunction you have noticed in your equipment. Our engineers are members of exclusive “Sony Experts Club”. Having in our disposition state of the art diagnostic equipment, which combined with our continuously trained personnel assures that our clients get the best level of professional service.

We have direct access to the main European spare parts center SEC in Brusel and only use the original manufactures parts and procedures in all repairs. For repairs which are not covered by manufactures warranty, we provide our own one year warranty.

Accessory

Our Customer service department has access to the latest database of Sony, Panasonic, Aiwa, Loewe and ViewSonic products. We can help you make an informative decision when it comes to purchase of any type of accessories. You can also get here information about technical specifications of the products, features, and where to find closest authorized retail dealer.
Additional accessories such as remote control, spare parts etc which are not available though retail network can be obtained from us on individual purchase order bases.